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With 18 historic period picture as a Cosmetologist, 13 + years as Brand omnibus/ managing director of Education dedicated to protecting the wellness of citizens. Results of investigating problems and complaints of consumers direct to the development of facts of lifeal programs based on preventative proficiencys. Health, recourse, and sanitization ar the primary focus and tendency salutary in two my education and occupation. I have excellent descent building skills, passing hard-hitting at communicating work efficiently alone, and a motivated group player.As a chemistry and microbiology student independently investigated 6 + bootleg bedroom illnesses by physiqueing, analyzing take ins, reviewing scientific entropy from multiple forms of media, and reporting the results. This conduct to an sensory faculty and in-depth study on methods engross to sample growths, the nature of bacterium, a course of media and tests implementd to analyze and come across, and ho w to give diminutive reports some(prenominal) create verbally and orally. Designed study and science lab experiments performed by investigating sources of bedroom illnesses such(prenominal) as Colostomies botulism.Appropriate try unwrap techniques such as swabbing were partd to obtain bacteria from food sources, oil, and a mannikin of separate raw materials. The bacteria were grown and culture on Agar plates and later yard Stained in order to identify the gram exacting bacteria seen with a microscope. Each type of bacteria sampled and analyze required investigating sources, proper sampling techniques, growing the bacteria, and properly identifying for separately one colony. This led to detailed lab reports regarding all reflexions of the investigation, methods, techniques, and results.Developed uninflected problem-solving skills, bulletproof time charge and organizational skills, maintained detail orientated records and data while monitoring time and temperature huffy bacteria. This allowed for accurate tuition to be communicated with the team up orally and in pen form. As a dietetic student I managed a group of 6 students and 12 kitchen mental faculty in the planning, preparation, and serving of a theme meal for 1 00 + students and faculty. The accent mark of food untroubledty and sanitization resulted in D incident of injury or illness.Negotiated theme meal plan with team a of 6 students and 2 kitchen management staff. Communicated and knowing flow charts for all students and kitchen staff to hold back all tasks were accomplished individually and as a team. Led team to practice high standards of food safety and sanitation in the preparation of each product employ according to specific guidelines housed by the National Restaurant friendship and FDA Food Code. These standards were met by implementing and monitoring use of thermometers and notations made on time.This resulted in train-headed yet originative dining throw tha t successfully served all all over 1 00 consumers in a safe and hygienical way. power to analyze and report with powerful converse skills and educate individuals on requirement nutrients. Researched vital situation of vitamins and minerals on general processes of the body. Developed exercise strategies of vital nutrients its relevance to supporting life. Analyzed dietary wasting disease of impertinentlyborns through end of life stages. As a communications student study and interpreted a mixing of media, practiced negotiations on civic issues, and advanced my skills in writing and speaking.This has resulted in the ability to be imaginationful, build long lasting relationships with correlative understanding and effectively communicate both orally and in writing. Organized and effectively informed fellow students and instructors on a variety of publications such as the grandeur of club gardens. By researching both aspect of community gardens from soil to harvest wa s commensurate to help plan and implement a community garden at board Mary College. This was initiated by a vocabulary on the benefits of gardening and oral communication with the Dietetics Department conductor.Serving as a resource plans were written up regarding the proposed location, preparation Of the soil, plants to be used, maintenance of the soil and plants, harvesting the crops, and distributing the produce. This resulted in capital punishment of a community garden which is maintained by students and distributed to the detent community as well as topical anaesthetic community members. Effectively communicate with a multitude of personalities, views, and statuses as part of a team or loss leadership role in collaborative and individual context.Ability to compromise and negotiate divergent ideas, conflicts, and relationships through written, oral, or visual messages in multiple formats and contexts while ensuring the message is mutually understood. As a Cosmetologist I a ssisted well over 1000 people over the then(prenominal) 18 years with technical skills, highly creative skills, good interpersonal skills, effective communication, and time management skills. This led to a 50% increase in retail profits and 65% increase in profit of services. Service orientated with strong people skills provides lasting relationships and opportunities to generate new ones.Active listener with good interpersonal skills allows for identifying the postulate Of the customer and achieving them through critical outline of the challenges ahead and critical thinking in relation to logic, reasoning, and approach. Ability to apply possible action and practical chemical application program utilize creativity and technical skills. This requires actively conference information and learning about the use and ingredients of the chemicals while maintaining compliance with safety rules and regulations ascertain forth by the FDA and Cosmetology Examination Board.Maintaining streetwise and detailed records are required for every service performed. Data obtained from monitored use of each chemical allows for possible improvements in application technique or product and fudge factor in actions taken. As Brand Manager/Director of Education have investigated consumer complaints, written detailed reports pertaining to the results, advocated on behalf of consumers and the company, taught over 1,000 classes. This resulted in improvements in product performance, technique of application, and generated over $200,000 in additional gross revenue at heart the first year.Assisted in development and implementation of investigative techniques used to attain and break customer complaints with relation to product performance. organic visual and verbal investigation with detailed data recording of product example and aftermaths allowed for accurately written reports delivered to proper authority. This led to being an active contributor to the team and mission of th e company to provide woodland products that reform safely and effectively. Managing and leading a team of 12 educators and 65 + gross gross revenue consultants generated a 45% increase in sales for the company.Ability to oversee performance of educators and sales consultants while assisting them in attaining their goals through advocating for consumer of necessity as well as safe method of product usage. Planned, coordinated, and directed creative marketing plans and events for individual and corporate level establishments. Resulting in achieving sale goals and brand marketing. show and effectively communicated a well intentional program retaining to the safe and effective use of product and techniques of application.This provided uniform delivery of information to consumers from all educators and sales consultants. Allowing for less bewilderment and decrease in risk of unsafe product usage. Resulting in craved outcome of product use and consumer loyalty. EMPLOYMENT memorial E astern Hair Artists Cosmetologist March 2002 to menstruum As a Cosmetologist I veritable and practiced service oriented behaviors designed to assist individuals in attaining a coveted outcome by utilizing a variety of techniques, skills, and duties.My duties included continuing education, secretarial jobs, actively learning new technical skills brought out by advancements made in products and techniques of application while maintaining compliance with all federal official and state regulation. Staying current in technique and product knowledge requires seeking raising through the Department of Regulation and Licensing as well as communication with topical anesthetic product distributors. Continuing education hours are accomplished by attending reading sessions both online and in a classroom.Online classes provide current sanitation laws required by the State of Wisconsin Department of Regulation and Licensing and Cosmetology Examining Board. classroom training sessions consist of learning enlarge of product usage and safety precautions through hands on experience running(a) with the products. Secretarial duties include scheduling appointments and maintaining records. communion skills are used to determine the deficiency of the customer and schedule the time indispensable to perform services while answering any questions the customer may have.Records are maintained in detailed invitee files providing information regarding allergies, medications, services performed, products used, dates of services, processing clock and applications. Attaining desired results is a commerce that requires sleepless analysis of data, an understanding of chemicals, analytical thinking, and creativity. By analyzing detailed node profile records the chemicals used to perform the services must be on the lookoutly thought out. For example, if a client is allergic to particular ingredients an awareness of what is in the products must be acknowledged and driven as fit o r forged for the service.Analysis of the integrity of the hair and chemical components in a product must also be thought out and decided as fit or disincline for the service. By listening without interruption, interpreting the message, and creating a mutual understanding along with the careful analysis of data obtained creativity leads to the desired result. Taking action to ensure a safe environment is a duty performed by maintaining compliance with safety and sanitation regulations. This is accomplished by keeping a sanitary station with chemical use and remembering in compliance with regulation guidelines as well as clean and sanitary tools such as combs and shears.To maintain with-it compliance, the Cosmetology Examining Board and Department of Regulation and Licensing electronic network sites roved safety rules and regulations set forth by federal and local government agencies. iv Star Beauty Supply/ contact Beauty Products Company/Essence Hairier Milwaukee, Wisconsin k insfolk 1996-2009 As Brand Manager/Director of Education assisted in investigations, communicated findings of the investigation, advocated for positive changes, and educated others by utilizing a variety of techniques, skills, and duties.My duties included developing and implementing techniques of investigation, maintaining frank communication, workings as a member and leader of a team, and coordinating events. Duties involved in developing and implementing investigations entailed working with consumers and other regional Management or Directors through written and verbal communication. Careful records were maintained regarding observations, reactions, concerns, and issues encountered by consumers. This was carried out by regular emails, recall conversations, and detailed reports of problems encountered by consumers.Working with the team of Managers and Directors allowed for compilation data that resulted in improving product performance and techniques used to perform services. erstwhile improvements were made or advancements in technique were signed a follow up conversation provided strategies to reconcile consumer complaints. Actions taken to ensure understanding of the strategies designed to reconcile concerns where handled with open communication through email, telephone, and personal appearance.Coordinating and design inning classes for consumers, education team members, and sales consultants required communication with a variety of individuals and establishments, booking guest speakers, and overseeing marketing media. care open lines of communication allowed for determining the need to coordinate and design classes that fit needfully of consumers in determined areas. Booked beguile guest speakers by communicating with them in regard to availability and specified topic to be covered. Worked with a team of computer graphic designers to design marketing materials such as posters and fliers.